The challenge
In early 2025, a Singapore government agency wanted to strengthen its crisis preparedness and align its senior leaders on how to respond under public scrutiny.
What we did
In March 2025, Black Dot designed and delivered a crisis communications workshop for senior management. It combined case studies with modules on early issue identification, messaging, media engagement, stakeholder management and social media response, and ended with a mock press conference.
The outcome
Following the workshop, the agency engaged Black Dot to run ongoing crisis communications training for both middle and senior management.