What We Do
Black Dot is an independently owned communications advisory firm with a strong focus on strategy, media and training.
We work with organisations and individuals on public and investor relations, public affairs, M&A situations, stakeholder advocacy, special situations and crisis communications.
As communications professionals, we advocate a narrative-driven communications approach anchored by your values and goals. We believe effective communications is a result of an on-going process that cycles through preparation and planning, active management and advocacy, and critical learning.
Our clients operate in diverse sectors, including real estate, financial technology, healthcare, consumer & lifestyle, as well as the public sector.
Black Dot develops and executes purposeful and integrated communication strategies that are aligned with our clients’ organisational goals.
Our comprehensive approach to effective and objective-driven communications covers public relations, internal communications, and stakeholder engagement.
We also work with our clients to identify potential risks to their reputation. By systematically mapping key potential risks, we develop pre-emptive mitigation strategies and crisis management procedures to help our clients avert, neutralise, and resolve issues and crises efficiently and effectively.
With our deep understanding of the media, public, and private sector environments, we work with our clients to develop comprehensive and effective media engagement strategies.
Our multidisciplinary backgrounds and deep media and corporate affairs experience enable us to devise effective issue advocacy measures and crisis resolution tactics to help our clients navigate any difficult situations that may arise.
Beyond media engagement training, Black Dot adopts a deep-dive approach to helping our clients sharpen their narratives and message projection.
We believe strong leaders communicate with conviction because messages are only as effective as the people that deliver them.
Our training leverages on our experience and expertise as seasoned and versatile media and corporate affairs practitioners. We consistently add value to our clients by offering them a holistic perspective that protects and promotes their brands.
Black Dot provides clients with strategic counseling in crisis communications and issues management.
We work with individuals and organisations to identify, pre-empt, and resolve issues that may significantly impact their reputations and operations.
Through comprehensive risk assessment and an integrated communications plan, we can effectively engage stakeholders such as media, key opinion leaders, and regulators, to help address potential problems and challenges before they escalate into crises.
We work with our clients on both longer-term issues that call for pre-emptive deliberation and sustained engagement to shape operating environments, as well as ad-hoc situations that require a rapid response approach for de-escalation and reputation recovery.
Nicholas has over two decades of experience in the media and communications industry. He was a senior correspondent at the Straits Times for nine years, and later moved to Channel NewsAsia at Mediacorp as Business Desk Editor and presenter. He was most recently Deputy Chief Editor of Singapore news at Mediacorp. Nicholas also leads Singapore market and social research agency Black Dot Research, which specialises in understanding and analysing the views and opinions of Singaporeans.
Cross-trained in television, print and new media, Nicholas also served as a Nominated Member of the Singapore Parliament. He is keenly attuned to key issues pertaining to public relations, media management, regional politics and security, and defence. Nicholas concurrently serves as director for security and global affairs at the Singapore Institute of International Affairs, and also chairs the Strategic Communications Expert Panel at Singapore’s Ministry of Defense.
Nicholas holds an MA and BA in Philosophy, Politics and Economics from Oxford University.
Jeffrey has over 17 years of experience in corporate development, strategic communications, and capital markets. He works closely with leaders of private and public companies on strategic reputation issues, corporate affairs and development, as well as stakeholder management. To date, Jeffrey has personally advised and led communications for over 150 complex and high-stakes situations including acquisitions, multi-party mergers and ventures, corporate restructuring, as well as litigation and regulatory disputes. He is also an active early stage investor and advisor to high-growth companies in the fintech, proptech, and infotech sectors.
Before venture building, Jeffrey was Director of Strategic and Public Affairs at Singapore sovereign investor Temasek, where he led global M&A communications, media relations, and crisis & issues management teams. In his 8 years with Temasek, Jeffrey also planned and managed leadership communications strategies, issues advocacy, and strategic relations in Singapore, US and China. He served as communications lead for Temasek, working with Singapore Ministry of Trade and Industry in prolonged multilateral negotiations on the Trans-Pacific Partnership Agreement, a proposed trade agreement among 12 countries including the US.
Jeffrey began his career in corporate development with a leading regional healthcare provider, before moving into strategic communications consulting with a focus on financial and capital markets.
Jeffrey holds an MA in International Relations and Affairs from the Fletcher School of Law and Diplomacy at Tufts University, and a BA in Mass Communication from RMIT University.
Senior Team Members
Samantha possesses a broad range of experience in financial communications, strategic corporate positioning, events management and social media communications.
She previously managed commercial partnerships and client services at sports media company ONE Championship. She was also a secondary-level educator and managed district-wide National Education committees and campaigns.
Samantha supervises the creation of holistic communications strategies for consumer and retail clients, and also works closely with a pool of corporate clients on issues management and branding.
Gillian is a seasoned public relations professional in the technology and innovation, as well as property sectors.